Shipping Info

All orders placed by 3:00 P.M Eastern Time Monday-Friday will ship the same day.  All orders received after 3:00 P.M will ship the following business day. All orders placed on weekends and/or holidays will ship the next business day. Weekends and holidays do not count toward transit time. Please review the shipping map carefully; returns will not be accepted for orders placed using the incorrect shipping option. If you have any questions or doubts about the option to choose, please call us at 800-959-4569.

Explanation of services:

1) UPS Ground (3-5 Business Days Premium Ground Service): Orders placed on business days (excluding holidays) will ship the same day if received by 3:00PM Eastern Time and will be delivered within 5 business days (7 calendar days). Please refer to the map (below) showing estimated transit time in your area.  Major holidays and weekends do not count toward transit time.

2) Economy Shipping (7-10 Days Ground Shipping): When selecting free economy shipping (if your order qualifies) your order will be processed and shipped within 3 business days and will be delivered 7-10 business days from ship date.  Sure Glow reserves the right to choose the most cost-effective shipping method.  (UPS Ground, USPS Priority Mail, UPS Parcel Post, or other common carrier).  Major holidays and weekends do not count toward transit time.

Other available shipping methods include: UPS Next Day Air, UPS Next Day Air Saver, UPS 2^nd Day Air, UPS 3 Day Select, and UPS Next Day Air Saturday Delivery*

*Please Note, UPS Next Day Air Saturday Delivery is not available in all areas, as such, this service is only available by phone.  Our staff will verify that Saturday Delivery is available in your area prior to processing your order.

FREE SHIPPING OFFER - SUBJECT TO END WITHOUT NOTICE
To qualify for free shipping, you must spend over $99 online (excluding tax where applicable) with a shipping address located within the continental United States (Alaska, Hawaii, & Canada are excluded from this promotion). Some products are exempt from this promotion; please see product description for details. Free shipping offer valid only when using UPS Ground only.  Please see other promotion exemptions below.

1) Only orders placed online qualify for the free shipping promotion, orders placed by phone are exempt.
2) 22” Standard Glow Necklaces are exempt from this promotion when ordering 600+ pieces.
3) Flashing Bubble Guns are exempt from this promotion when ordering 48+ pieces.
4) Offer not valid when matching or beating competitor pricing, and cannot be combined with any other offer, or discount.
5) We reserve the right to limit quantities or end this promotion without notice. Sure Glow management reserves all rights with regard to the free shipping promotion.
6) Orders Shipping to Alaska or Hawaii are excluded from the free UPS Ground shipping promotion.

If your order is time sensitive please call us so we can help you select he proper shipping method to ensure on-time delivery.